Pay Online

If you have received a hospital bill from St. Joseph’s Health and would like to pay online, please visit the hospital payment portal below.

If you have received a physician bill from a St. Joseph’s Health physician and would like to pay online, please visit the physician payment portal below.

About Your Bill

Your insurance company will be billed on your behalf, with the insurance policy submitted on the date of service. You will receive an itemized statement from St. Joseph’s Health and the insurance company indicating the amount your insurance company covered and, if applicable, the remaining balance to be paid by you.

Please keep in mind that you will receive separate statements for each hospital, employed physician and contracted providers. For instance, you will also receive separate bills for use of the hospital facilities in addition to the professional service fee of the physician. Other tests that may be billed separately include x-rays, laboratory, cardiology and consulting physicians; such services are provided by independent physicians who are not employees of the hospital.

You have the right to receive all the hospital care that is necessary for the proper diagnosis and treatment of your illness or injury. According to federal law, your discharge date must be determined solely by your medical needs – not by DRG’s or Medicare payments.

Because we understand that hospital bills can be confusing, we assign a Patient Financial Representative to answer your questions, and iron out any difficulties. The representative who will handle your account will meet with you during the Pre-Admission Testing process, or shortly after you are admitted. He or she will discuss arrangements for paying your bill and will be glad to answer any questions you may have about charges, your insurance coverage, or payment.

It is within the St. Joseph’s Health’s mission to render quality healthcare in northern New Jersey with a special concern for the poor and underserved.

Please visit Insurance Plan Listing for more information on health insurance coverage.

Financial Assistance Program

Who can get financial assistance?

The St. Joseph’s Health (“SJH”) Financial Assistance & Self Pay Discount Policy (“FAP”) offers full or partial discounts to eligible patients for emergency care or other medically necessary services.  Patients seeking financial assistance must apply for the program.  This is a short description of the policy. 

To read our full policy, click below:

How do I know if I qualify to receive assistance?

To see if you are eligible for financial assistance you must first complete the Self Pay Financial Assistance Affidavit* or fill out the Charity Care Application. The amount of financial assistance you receive will depend upon your total household income based on the U.S. Department of Health and Human Services Federal Poverty Guidelines. If your family income is below 300% of the Federal Poverty Guidelines, you may be eligible for one of the low income assistance programs (e.g., Medicaid or Charity Care). If your income is 300% or above, and you have no insurance, you will be eligible for a hospital discounted fee  equal to the “amount generally billed” for emergency or other medically necessary services.

Services provided by Radiology, Pathology and doctors not employed by the hospital are not included in this policy.

*This document must be downloaded to your computer in order to access the use of the electronic signature option. Once filled out, please attach to an email and send to billingquestions@sjhmc.org.

How can I apply?

You may call the Hospital’s Patient Financial Services Department at 973-830-3355.  You can visit in person, or request the application by mail from St. Joseph’s Health, Patient Financial Services, 661 Main St. Suite 204, Paterson, New Jersey, 07503.  Mail completed application or deliver, in person, to above address.

What are SJH’ billing and collection policies?

A copy of SJH’ billing and collection policies can be obtained by calling the Patient Financial Services Department at 973.754.2150 or by mailing a request to St. Joseph’s Health, Patient Financial Services, 35 Getty Avenue, 400 Hospital Plaza, Paterson, New Jersey 07503.

Additional Information:

To view our Bad Debt and Collection Agency Policy please click below:

CareCredit / Financing for Health and Wellness

St. Joseph’s Health accepts CareCredit credit card to help pay for deductibles and out-of-pocket costs not covered by insurance. Get started today.