Your insurance company will be billed on your behalf, with the insurance policy submitted on the date of service. You will receive an itemized statement from St. Joseph’s Health and the insurance company indicating the amount your insurance company covered and, if applicable, the remaining balance to be paid by you.

Please keep in mind that you will receive separate statements for each hospital, employed physician and contracted providers. For instance, you will also receive separate bills for use of the hospital facilities in addition to the professional service fee of the physician. Other tests that may be billed separately include x-rays, laboratory, cardiology and consulting physicians; such services are provided by independent physicians who are not employees of the hospital.

You have the right to receive all the hospital care that is necessary for the proper diagnosis and treatment of your illness or injury. According to federal law, your discharge date must be determined solely by your medical needs - not by DRG’s or Medicare payments.

Because we understand that hospital bills can be confusing, we assign a Patient Financial Representative to answer your questions, and iron out any difficulties. The representative who will handle your account will meet with you during the Pre-Admission Testing process, or shortly after you are admitted. He or she will discuss arrangements for paying your bill and will be glad to answer any questions you may have about charges, your insurance coverage, or payment.

It is within the St. Joseph’s Health’s mission to render quality healthcare in northern New Jersey with a special concern for the poor and underserved.

Please visit Insurance Plan Listing for more information on health insurance coverage.

St. Joseph’s Health strives to make your hospital stay as comfortable as possible. For your convenience, the tabs below provide essential admission and stay information.

 St. Joseph’s Health is dedicated to fulfilling its mission of providing high quality and safe health care through its commitment to excellence.

We continually strive for exceptional patient outcomes, reduce risk to patient safety, and deliver services that meet and/or exceed customer needs and adhere to strict regulatory requirements.

We are constantly redesigning systems so that they are safe, efficient, and of the highest quality. We have an obligation to provide excellence in healthcare according to the highest ethical and professional standards.

SJH embraces the mission, vision and values through our strategic plan and promote a cohesive, patient-centered system of care focused on the health and wellness of our communities.

St Joseph Health continually strives to ensure:

• Treatment provided incorporates evidence-based, effective practices
• Treatment and services are appropriate to each customer’s needs, and available when needed
• The risk to customers, providers, and others are minimized
• Individual needs and expectations are respected
• Patients and families participate in decisions regarding their treatment, services provided with sensitivity and caring
• Procedures, treatments, services are rendered in a timely, efficient and equitable manner, with appropriate coordination and continuity across the continuum of care
• We maintain a strong commitment to safe practices such as:

Patient Relations Information

Patient representatives are available to assist patients and families with questions about available services, patient rights and concerns. At St. Joseph’s University Medical Center, patient representatives can be reached by contacting: 973.754.3147 or through a hospital operator. The St. Joseph’s Wayne Medical Center's, a division of St. Joseph’s University Medical Center, patient representatives can be reached by calling: 973.956.3662 or through a hospital operator.

Patients or family members are encouraged to contact the Patient Relations Department if you believe that other members of our team have not addressed your concerns about patient care or patient safety.

Trustees

Chairperson of the Board of Trustees
Wilfredo Fernandez

Members of the Board:

Michael Armstrong, MBA
Donna Boles, MBA
Bernadette Countryman
Sr. Ellen Dauwer, SC
Dean Emmolo
Kathleen Fagan, PhD, APN, WHNP-BC
Ronald Garner, CPA
Msgr. George Hundt
Talia Griep, CPA
Sr. Karen Helfenstein, SC
Alfred Lee, CPA
Michael Mainero, MD
Gualberto Medina
William O’Shaughnessy, Esq.
Jai Parekh, MD
Robert Paz
Dustin M. Riccio, MD
Sr. Rosemary Smith, SC
Roberto Solis, MD
Sr. Maureen Sullivan, SC

Liaison to St. Joseph’s Health
Seton Ministries Inc. Trustee:
Sr. Mary Morley

Executive Team:

Dustin M. Riccio, MD – President and Chief Executive Officer
Michael Alwell – Vice President, Revenue Cycle
Janine Begasse – Vice President, Quality & Safety
Lisa Brady – Senior Vice President & Chief Strategy Officer
Robert Budelman, III – Vice President, Chief Development Officer
Michael Cairoli – Vice President, Wayne Site Administrator
Tom Casey – Vice President, Marketing and Public Relations
Joseph Duffy, MD – Senior Vice President, Chief Medical Officer
Jennifer Mendrzycki – Senior Vice President & Chief Operating Officer
Sister Patricia Mennor, SC – Vice President, Mission
Kenneth M. Morris, Jr. – Vice President, External Affairs
Linda A. Reed – Senior Vice President, Chief Information Officer
Caswell Samms – Senior Vice President, Chief Financial Officer
Deborah Smith, RN – Vice President, Chief Nursing Officer
Anthony Tesoriero – Vice President, Facilities Operations
Christopher Trotz, MD – Vice President, Physician Services
Padmaja Upadya, MD – Vice President, Chief Medical Officer, SJWMC
Pia House Walker – Senior Vice President, Chief Human Resources Officer
Jane White – Vice President, Oncology

Mission:
St. Joseph's Health is a healing ministry of the Catholic Church sponsored by the Sisters of Charity of Saint Elizabeth. We are committed to sustaining and improving individual and community health, with a special concern for those who are poor, vulnerable and underserved.
 
 
Vision:
Creating a healthier future for all… inspired by faith,
fueled by innovation and driven by exceptional people.
 
Values:
Our core values express our deep convictions and strong beliefs. They define how we operate, behave, and interact on a day-to-day basis – as we integrate and affirm our values in all that we do.
Dignity - We believe that human life is sacred and every person will be treated with respect.
 
Charity - We embrace all who seek our help by bringing God's love and compassionate care.

Justice - We advocate for the needs of all, especially the most vulnerable. We are committed in all our endeavors to be ethical, fair-minded and honest.

Excellence - We hold ourselves accountable to the highest possible
standards of clinical and service quality.
 
Stewardship - We use our resources, both human and financial, in a responsible manner with a special commitment for the care of those who are poor, vulnerable and underserved.

Better Medicine and Healthier Kids

The Center for Pediatric Feeding and Swallowing is home to a highly specialized, nationally recognized program. Our team of specialists offers a unique, methodical and multidisciplinary approach. Children of all ages may be affected by feeding and swallowing problems. The causes are numerous and include – but are not limited to – birth defects, genetic disorders, food aversions, gastrointestinal disorders, environmental issues, vomiting, respiratory problems, food allergies, trauma, injuries and premature birth.

St. Joseph’s Children’s Hospital is the region’s premier healthcare center for treating children from birth to 21 years of age. The focus of the center is the total well-being of the child. We treat the whole child – body, mind and spirit – and recognize that patients and their families are the most important members of the team.

Treating the Whole Child

We are one of a few centers in the world with a full-time medical, behavioral and therapeutic staff dedicated to the assessment and treatment of pediatric feeding and swallowing disorders. The team develops and implements an individualized treatment plan for each child focusing on medical, motor and behavioral issues.

The team also has direct access to consult with colleagues in these services: nutrition, gastroenterology, pulmonology, genetics, radiology, endocrinology, general pediatrics, cardiology, otolaryngology, pediatric neurology, dentistry, respiratory therapy and the craniofacial team.

Feeding and Swallowing Evaluations

Our full-time multidisciplinary team includes:

• Behavioral Analyst
• Developmental Pediatrician
• Feeding Specialists
• Occupational Therapist
• Physical Therapist
• Speech Pathologist
• Registered Nurse
• Family Counselor
• Nurse Practitioner
• Patient Financial Representative

Assessment and Treatment

Since 2000, specialists at the Center for Pediatric Feeding and Swallowing have been evaluating and treating children using a highly individualized approach to care. Most children enter the program as outpatients and day treatment may be recommended when more intensive therapy is required. 

Feeding and swallowing screenings are performed in person or via videoconferencing.

On-site evaluations are hands-on and follow-up sessions are performed via two-way cameras.

Please find the attached Letter for Parents, along with an Intake Form, a Food Diary and a Stool Diary in the “Forms” tab below. These items need to be completed and brought with you at the time of your appointment.

EFEED^®

EFEED^® is an extension of the outpatient and day treatment programs, designed for those patients who do not require or who have completed on-site day treatment. Here’s how it works:

• Screening: Children identified as having a possible feeding or swallowing problem can be evaluated at our center in Paterson or screened during a scheduled EFEED^® videoconferencing session.
• Evaluation: Patients accepted into the program (following the screening process) must be seen at the center for an initial hands-on evaluation.
• Treatment and Follow-up: Once a treatment plan is developed by the team, patients are seen either at the center or during scheduled EFEED^® appointments. During EFEED^® follow-up sessions, a two-way audiovisual system is supplied by the center to facilitate interaction between families and staff. This direct contact among child study teams, developmental teams, individual teams, individual practitioners and our staff at the center will allow for recommendations and adjustments to be made in real time.

EFEED^® is a convenient option for every patient and referral source that accesses our team on an outpatient basis. To learn more, please call 973.754.4322.

The EFEED^® Connection, it is all about Access

The Center for Pediatric Feeding and Swallowing provides its services to children around the world through a unique telehealth program called EFEED^®. Thanks to interactive, two-way videoconferencing, children from Clinton, New Jersey to Sydney, Australia can be observed on a regular basis in real time by our leading team of feeding and swallowing specialists.

Our approach to care is the same whether we are sitting across the table from a patient or across the country. We recognize that feeding and swallowing disorders are associated with medical, motor and behavioral conditions and look beyond the mouth to uncover and treat the cause. We establish an individual plan for each child and modify it based on his or her medical, motor and behavioral advances. Through EFEED^®, these modifications can be made with patients during scheduled dial-in appointments.

Our EFEED^® Mission

Our mission is to provide multimedia access to a contemporary and behaviorally based team of professionals to families who have children with complex feeding and swallowing difficulties.

Please find the attached Letter for Parents, along with an Intake Form, a Food Diary and a Stool Diary in the “Forms” tab below. These items need to be completed and brought with you at the time of your appointment.